Your Privacy and the Internet
Specific personal information, such as your name, phone number or email address, is not automatically gathered. Supersac would only obtain this type of information if you supply it by email or by registering in a secure portion of the site for a program or service (e.g. personal information provided voluntarily when you complete an online form or request for service).
The nature of the Internet is such that Web servers automatically collect certain information about a visit to a website, including the visitor’s Internet Protocol (IP) address. IP addresses are unique numbers assigned by Internet Service Providers (ISP) to all devices used to access the Internet. Web servers automatically log the IP addresses of visitors to their sites. The IP address, on its own, does not identify an individual. However, in certain circumstances, such as with the co-operation of an ISP for example, it could be used to identify an individual using the site. For this reason, Supersac considers the IP address to be personal information, particularly when combined with other data automatically collected when a visitor requests a Web page such as the page or pages visited, date and time of the visit.
In cases where services are provided by organizations outside of Supersac, such as social media platforms, search or mobile applications, IP addresses may be recorded by the third-party service provider.
All personal information created, held or collected by Supersac is protected under the federal Privacy Act. At any point of collection, you will be asked for consent to collect your information or you will be advised of the authority for such collection. You will also be informed of the purpose for which the personal information is being collected, and how to exercise your right of access to, and correction of, that information. In such cases, how your personal information is handled is described in a Personal Information Collection Statement.
Visitors’ personal information is not usually disclosed to anyone except Supersac personnel who need the information to carry out their responsibilities. Any further disclosure of the personal information you provide would be in accordance with the federal Privacy Act.
Communicating with Supersac
If you choose to send Supersac.com an email or complete a feedback form online, your personal information may be used in order to respond to your inquiry. Supersac does not use the information to create individual profiles. Any disclosure of your personal information is in accordance with the Privacy Act and Part 4 of the DHRSDA if applicable.
Emails and other electronic methods used to communicate with Supersac are not secure unless it is specifically stated on a Web page.
Third-Party Social Media
Supersac’s use of social media serves as an extension of its presence on the Web. Social media account(s) are public and are not hosted by Supersac. Users who choose to interact with the Supersac via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications used to access them.
Improving your Experience on Supersac Websites
Digital Markers (including cookies)
A digital marker is a resource created by the visitors’ browser in order to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the website. Examples of digital markers are “cookies” or HTML5 web storage. Some examples of what digital markers do are as follows:
- they allow a website to recognize a visitor who has previously accessed the site;
- they track what content is viewed on a site which helps website administrators ensure visitors find what they are looking for.
Supersac.com uses sessional digital markers on its website. During your on-line visit, your browser exchanges data with Supersac.com’s Web server. The digital markers used do not allow Supersac.com to identify individuals and do not contain personal information.
You may adjust your browser settings to reject digital markers, including cookies, if you so choose. However, it may affect your ability to interact with the Supersac.com website.
Web Analytics
Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage. Information in digital markers may be used in conjunction with computer request data to identify and track your online interactions with the Canada.ca website.
Supersac.com uses Google Analytics to improve Supersac.com. When your computer requests a Supersac.com Web page, the following types of information are collected and used for Web analytics:
- the originating IP address
- the date and time of the request
- the type of browser used
- the page(s) visited
- referral website
If you wish, you may opt out of being tracked by Google Analytics by disabling or refusing the cookies; by disabling JavaScript within your browser; or by using the Google Analytics Opt-Out Browser Add-On. Disabling Google Analytics or JavaScript will still permit you to access comparable information or services from our websites. However, if you disable your session cookie option, you will still be able to access our public website, but you might have difficulties accessing any secure services.
Supersac.com uses log file analysis internally and retains information collected for Web analytics for a maximum period of 18 months. After this period, the information must be disposed of in accordance with the Standard on Privacy and Web Analytics or as authorized by the Librarian and Archivist of Canada. The information is not disclosed to an external third party service provider.
Data collected for Web analytics purposes goes outside of Canada to Google servers and may be processed in any country where Google operates servers. Data may be subject to the governing legislation of that country, [for example the USA Patriot Act]. For further information about Google Analytics, please refer to the Google Analytics terms of service.
Information used for the purpose of Web analytics is collected pursuant to section 5 of the Department of Human Resources and Skills Development Act and section 4 of the Privacy Act. Such data may be used for communications and information technology statistical purposes, audit, and evaluation, research, planning and reporting. For more information on how your privacy is safeguarded in relation to web analytics, see the Standard on Privacy and Web Analytics.
Protecting the Security of Supersac.com Website
Software programs are used to monitor network traffic and to identify unauthorized attempts to upload or change information, or otherwise cause damage. When you visit Supersac.com, these software programs automatically receive and temporarily store information supplied by your browser (for example, Internet explorer, Mozilla Firefox) in our Web server logs. Some of the information automatically collected by our server when you browse our website includes:
- the network location and the Internet Protocol (IP) address of the computer you used to contact our website;
- the name of the domain you used to access the Internet (.com, .org, .net, .ca, etc.);
- the type of browser you used;
- the type of operating system you used (Windows, Mac OS, etc.)
- the date and time you accessed the site;
- the pages you have accessed and the documents you have downloaded; and
- the Internet address of the website from which you linked directly to our site, if applicable.
In most circumstances, this is anonymous statistical data and no attempt is made to link this data, nor the IP addresses of the computers that have contacted our website, with the identity of individuals visiting our site unless an attempt to damage the site has been detected. The programs are never used to gather specific personal information such as your name, your phone number or your e-mail address.
Inquiring about these Practices
Any questions, comments, concerns or complaints you may have regarding the administration of the Privacy Act and privacy policies regarding Supersac.com’s website may be directed to info@supersac.ca.
