SuperSac FAQ
1. What products does SuperSac offer?
SuperSac provides a wide range of landscaping materials, including:
- Soils & Mixes: Premium Black Loam, Enriched Garden Mix, and Top Soil.
- Mulches: Available in Midnight Black, Red, Golden Cedar, and Forest Pine.
- Aggregates: Options like Screening, 3/4″ Recycled Gravel, 3/4″ Crush & Run Gravel, 3/4″ Clear Gravel, 3/8″ Pea Gravel, 1″ Round Stone, 1″-3″ Round Stone, and Sand.
2. In what sizes are SuperSac’s products available?
Our products are delivered in convenient SuperSacs, available in 1 cubic yard and 1/2 cubic yard sizes.
3. What areas does SuperSac deliver to?
We offer prompt delivery services across Southern Ontario, including Hamilton, Ancaster, Dundas, Stoney Creek, Grimsby, Caledonia, Binbrook, Brantford, Flamborough, Burlington, Oakville, and surrounding regions.
4. Do I need to be home for the delivery?
No, you don’t need to be present. Simply provide clear instructions when placing your order, and we’ll ensure the SuperSac is delivered to your specified location.
5. How quickly can I expect delivery?
SuperSac prides itself on fast, hassle-free delivery. While we strive for next-day delivery, times may vary based on demand and location.
6. How do I determine the amount of material I need?
To calculate the required amount:
- Measure: Determine the length, width, and depth of the area to be covered.
- Calculate: Use our online cubic yard calculator or the formula: Length (ft) x Width (ft) x Depth (ft) ÷ 27 = Cubic Yards Needed.
For assistance, feel free to contact our customer service team.
7. What payment methods does SuperSac accept?
We accept various payment options, including major credit cards and online payments through our secure website.
8. Is the soil free from weeds and contaminants?
While we take measures to provide high-quality soil, it’s important to note that no soil can be guaranteed completely free of weed seeds due to natural factors. We recommend monitoring and maintaining your garden to manage any unwanted growth.
9. Can I mix different products in one SuperSac?
Each SuperSac is designated for a single product to ensure quality and prevent contamination. If you require multiple products, separate SuperSacs will be provided for each.
10. What if I have a narrow access point or specific delivery instructions?
Please inform us of any special delivery requirements or access restrictions when placing your order. Our team will make necessary accommodations to ensure a smooth delivery process.
For any additional questions or personalized assistance, don’t hesitate to contact SuperSac’s customer support.
